Frequently Asked Questions

     

Why should I visit the dentist?

 

To prevent, detect, and treat any abnormalities or disease that may occur in or around the mouth.

 

How often should I visit the dentist?

 

At a minimum, annual dental examinations are often recommended, but should be based on individual needs. Some people will need to see the dentist more frequently depending on their increased risks for oral diseases and their dental needs. Make an appointment today to figure out what schedule is best for you.

 

Why do I need a complete dental examination?

 

To check soft tissues (oral cancer screening), screen and examine for periodontal disease and cavities, and to chart existing restorations and other tooth conditions. Dental radiographs (x-rays) may be needed to assist the dentist in locating disease that cannot be seen by the eye.

 

How do I know when it’s time to come in for a checkup?

 

Your hygienist will help you understand what recall interval is needed to keep your mouth healthy. We will schedule your next appointment before you leave. We will also send you a reminder card and give you a call.

 

Do you accept my insurance plan?

 

We currently file all insurances as a courtesy to our patients and expect you to pay your portion of the bill on the day of service.
 

We are participating providers with Delta Dental, UHC, Cigna, Ameritas, BCBS, Companion Life, and Aetna. We also file for United Concordia, Tricare, MetLife, Guardian, Assurant, Principal, and Aflac.

 

What different payment options do you provide?

 

 

• Cash, check, credit and debit cards accepted.

• Select in office payments for fees over $500.

• Care Credit – Interest-free payment plans up to 12 months and extended payment plans with low interest rates. Approval can be obtained online at www.carecredit.com or in our office while you wait.

• Springleaf – Personalized financing tailored to your needs. Apply in our office. (Financing only available to residents in the state of North Carolina)

• Pay As You Go – you may choose to pay your obligation from each visit with cash, check, or credit card at your pace.

• Gradual Treatment Plan – by prioritizing treatment, patients can still complete their dental work by spreading appointments over several months or years.